Privacy Policy
Effective Date: 6/22/2026
MyVA Support (“MyVA Support,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.
Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Company information
- Job title
- Resume or employment information
- Messages submitted through contact forms
- Information provided during consultations or discovery calls
We may also collect website usage information automatically through analytics tools.
How We Use Your Information
We use information to:
- Respond to inquiries
- Schedule consultations
- Provide staffing and outsourcing services
- Process employment applications
- Evaluate candidates
- Improve our services
- Deliver requested information
- Send relevant business communications
- Maintain operational records
Marketing Communications
When you voluntarily submit your information and provide consent, we may send email communications regarding services, resources, company updates, and related business information.
You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.
Communications Consent
When you submit a contact form, schedule a consultation, apply for a position, request information, download resources, register for events, or otherwise provide your contact information to MyVA Support, you expressly consent to receive communications from us.
These communications may include:
- Phone calls
- Emails
- Text messages (SMS)
- Voicemails
- Automated appointment reminders
- Recruiting communications
- Service-related notifications
- Marketing communications
You understand that consent to receive communications is not a condition of purchasing services.
Message and data rates may apply.
You may opt out of marketing emails by using the unsubscribe link included in our emails and may opt out of SMS communications by replying STOP where applicable.
Additional Rights for California Residents
California residents may request:
- Access to collected information
- Correction of information
- Deletion of information
- Information regarding categories of collected data
Requests may be submitted through our contact information listed below.
SMS Communications
By providing your mobile phone number, you consent to receive text messages related to:
- Consultations
- Appointments
- Recruiting opportunities
- Candidate status updates
- Service inquiries
- Business communications
Consent is not required as a condition of purchasing services.
Message frequency may vary.
Reply STOP to unsubscribe.
Reply HELP for assistance.
Analytics and Website Tracking
We use analytics tools to better understand website usage and improve performance.
These tools may include:
- Google Analytics
- AgencyAnalytics
- Website performance and reporting tools
These services may collect information such as:
- Browser type
- Device information
- Pages visited
- Time spent on site
- Referral sources
- General geographic location
Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, and similar technologies to:
- Analyze website traffic
- Measure marketing performance
- Improve user experience
- Track advertising effectiveness
- Understand visitor behavior
Third-party providers may include:
- Google Analytics
- Google Ads
- Meta (Facebook)
- Other analytics and advertising providers
Users may control cookie preferences through browser settings.
Calendly and Scheduling Tools
We may use third-party scheduling platforms such as Calendly to facilitate consultations and meetings.
Information submitted through scheduling tools may be collected and processed according to the policies of those providers.
Customer Relationship Management (CRM)
Information submitted through our forms may be stored within our CRM systems to help us manage communications, service inquiries, candidate applications, and ongoing business relationships.
Applicant and Candidate Information
Individuals applying for positions or submitting resumes may provide employment history, education, qualifications, references, and other application-related information.
We use this information to:
- Evaluate candidates
- Conduct recruitment activities
- Match candidates with opportunities
- Maintain staffing records
- Communicate regarding opportunities
Additional hiring-related information may be collected during the recruitment process.
By submitting an application, resume, assessment, or other employment-related information, you authorize MyVA Support to:
- Evaluate your qualifications
- Verify information provided
- Contact references (where authorized)
- Consider you for current and future opportunities
- Share your information with prospective clients when appropriate
- Maintain records related to recruiting activities
Candidate information may remain in our recruiting database for future opportunities unless deletion is requested.
Information Sharing
We do not sell personal information.
We may share information with:
- Service providers supporting our operations
- Technology and software partners
- Recruiting and staffing personnel
- Professional advisors
- Government authorities when required by law
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Confidential Information
As a staffing and operational support provider serving industries that may involve sensitive business information, MyVA Support maintains confidentiality standards and operational safeguards designed to protect client information.
Additional confidentiality obligations may be governed through separate service agreements, NDAs, and client-specific requirements.
Data Retention
We retain information only as long as reasonably necessary to fulfill business, operational, legal, recruiting, and compliance purposes.
Your Rights
Depending on your jurisdiction, you may have rights to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw consent for marketing communications
Requests may be submitted using the contact information below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.
Contact Us
MyVA Support
Email: info@myvasupport.com
Website: https://myvasupport.com